Category Archives: digital success or digital disaster

Intranet Pioneer will be going, going, gone…soon!

Just a quick reminder that there are only a few more days before this site and its digital content disappears into….I don’t know where (ideas anyone?), maybe some digital vortex.  Please make sure you access , download, whatever, any content that will help you before then.

I will be moving on to pastures new that are away from intranets in future!  It’s been a wonderful few years as Intranet Pioneer!  My thanks to everyone I have met at conferences, had the privilege to work with, readers of my book and blog posts or connected with on social media.

Good luck for the future to you!  (I think we may need it in these troubled times)

Opening up Pandora’s Intranet box

I plan to close this site by 30 June 2019.  Before closure you can have free access to a treasure trove of posts over the past 10 years giving expert insight on the development of intranets, digital workplaces and how to manage these and what to do.

For this limited period there will also be a 50% discount if you contact me directly to buy my book ‘Digital Success or Digital Disaster’ that covers the best ways to manage an intranet and digital workplace.

Please take advantage of this once in a lifetime chance and share this with your friends and colleagues.  I don’t want you to miss out and regret it later.  Once it’s gone, it’s gone!

Succeed with SharePoint. Here’s how…

Introduction

People still have a feeling of trepidation when using SharePoint, especially for the first time. How to use the right features in the right manner? How to adopt the right approach so everyone benefits? It can take a lot of effort, hard work and time with SharePoint. And that just seems to be the beginning of the daily challenges you have to act upon.

It is important to treat SharePoint in the same way you would with any other technology. Yes, it may have more features. Yes, it can seem overpowering by its reputation. Yes, it can even transform the way people in your organisation work. It can be done but it is not easy. Based on my experiences here is how to do it with detailed examples here.

Strategy

It is no good just developing a ‘SharePoint strategy’. While that may serve the needs that SharePoint can deliver, it is not a guarantee it will meet all your business requirements.

Business requirements

Whichever approach is taken – user stories, user journeys, etc. – make sure the requirements have been agreed with your stakeholders first, including what is mandatory, desirable or optional.

Standards

Key SharePoint features e.g. Content Owner can match your Standards for publishing e.g. Ownership. You need to make sure your key features give a consistently good experience.

Roles and responsibilities

You can set up roles and responsibilities at every level to align with SharePoint. One of the biggest headaches is the name of the roles used by SharePoint and the complex responsibilities each role has. It can be easy to allocate a level of responsibility to the wrong role because it has a different name

Summary

Successfully implementing and managing SharePoint gives publishers and users confidence. People accessing information know it can be relied upon and be available consistently across all SharePoint sites and site collections. Publishers are aware of how to seek permission to publish and how to access pages, they understand SharePoint features and how governance is embedded. Find out how…!

Ssshh! Secrets to SharePoint’s success

Wherever I go people ask me “Is SharePoint ‘good’ or ‘bad’?” and “How do I manage SharePoint successfully?”.  My answer is covered in a new chapter to “Digital Success or Digital Disaster” that explores the pitfalls and benefits of using SharePoint to underpin your intranet, and shows how you can implement it successfully.

Everyone has heard horror stories of how intranets have failed or succumbed to the perils of SharePoint. But people have seen examples of how SharePoint has transformed intranets successfully.  Somewhere in between is the reality that most of us experience.

SharePoint has been described as being like the best sweet shop in town. Anyone can have all the sweets on all the shelves to try. The problem is that you are outside the shop saying “Be careful what you try. Too many sweets can be bad for you.”

That analogy has proven to be oh so true, time and time again. Even after many new versions and enhanced features in SharePoint, improving what it offers, intranet practitioners can still have a feeling of trepidation when confronted with SharePoint, especially for the first time.

So how is the best way to use SharePoint?  What features can meet your requirements?  How does moving to Office 365 work?

Al of this can be done following my approach in “Digital Success or Digital Disaster” without too much hard work, missed deadlines or sleepless nights!

The secrets to a SharePoint success!

Two years ago I published my book ‘Digital success or digital disaster?‘ that unlocked how you can successfully manage your intranet by following the examples and practical advice given in each chapter.

I avoided describing specific technologies however, one technology is quite pervasive – Microsoft SharePoint – and I have encountered it many times, both good and bad, in my work.  Wherever I go people ask me “How do I manage SharePoint successfully?”.

My answer is covered in a new chapter that explores the pitfalls and benefits of using SharePoint to underpin your intranet, and sets out ways to make sure you implement successfully using the principles that I set out apply to intranets.

Everyone will have heard of a horror story of how an intranet has failed or succumbed to the perils of SharePoint. But people will also have seen examples of how SharePoint has transformed an intranet quickly and with little effort.

Somewhere in between these two versions lies the truth that most intranet managers have experienced. It seems to take a lot of effort, hard work and time to implement SharePoint. And that just seems to be the beginning of the daily challenges you have to act upon.

SharePoint has been described as being like the best sweet shop in town. Anyone can have all these sweets on all the shelves to try. The problem is that you are outside the door to the shop and saying “Be careful what you try. Too many sweets can be bad for you.”

That analogy has proven to be oh so true, time and time again. Even after many new versions and enhanced features in SharePoint, improving what it offers, intranet managers still have a feeling of trepidation when confronted with SharePoint, especially for the first time. So how do you educate and communicate with people who use SharePoint? How do they use the right features in the right manner? How do you adopt the right approach so everyone benefits?

It can be done but it is not easy. I know from my experience shared in this new chapter. I will show you the secret of a well-managed intranet using SharePoint, setting out the steps you need to take to achieve this without too much hard work, missed deadlines or sleepless nights!

‘Digital success or digital disaster?’

When an intranet loses its usefulness over time, and people become disengaged and end up working around it rather than through it, I often find that governance has been neglected.Book cover - Digital success or digital disasters

Even a strong and appropriate strategy will founder if the governance isn’t in place to execute it.  Governance is the foundation for a great intranet, and by ‘great’ I mean an intranet that everyone find easy to use, helps them with their work, and supports their organisation’s goals.

I have blogged about intranet governance but my book offers a lot more than I could ever drip-feed via short posts.  This book helped crystallise my thinking around governance, and delve deep into my past experiences as intranet manager and consultant.

Take a look at my book called ‘Digital success or digital disaster?’ if you have a problem with your intranet, collaboration site, digital workplace or mobile workspace that needs better governance.

It is published through Intranätverk and offers you my experience, guidance, and tips for you to consider as a toolkit to improve how you manage your intranet.